At the moment we provide agency-based Google, TikTok accounts.

Agency accounts are registered to a legal entity and are more trustworthy for websites, which improves both moderation capabilities and potential account costs, as well as reduces the number of bans.

The service fee depends on the platform and products.

Currently we charge a top-up fee for Google starting at 5%, 3% for TikTok.

The fee is charged when you add funds to your ad accounts from your Traffic Heroes balance. When you return funds back to your balance, the fee is returned along with it.

The exact amount to be charged or returned is shown as you carry on with the operation.

We do not charge any additional fees on balance top-up, spend, or refunds. VAT is also not charged in our accounts.

Please note that running ad campaigns on Google may incur an additional tax on digital services taxes, depending on the country of targeting. You can find additional details about this tax here.

Account requests are sumbitted via menu under Services. We will send an invitation link to your email from the Google Ads account.

Accounts remain under our manager account so we can top them up for you.

Across all our products, promotion of any products, services or content that violates the policies of advertising networks, is strictly prohibited.

In particular, any kind of malware, phishing or other fraudulent activities of this sort, are grounds for immediate termination of service.

All accounts are subject to pre-moderation and subsequent regular compliance checks on our side.

Following is the list of subjects we currently do not allow, due to high occurence of fraud:

- Crypto,

- Igaming,

- Investment and trading platforms,

- Legal aides, law firms and financial consulting,

- Payment services, online balance top-up services,

These subjects are generally restricted, except for direct advertisers that are able to provide licenses and other necessary paperwork prior to running ads on our accounts. In all other scenarios, using these subjects in keywords, creatives and landing pages may result in suspension of your Ave Ads account without refund.

If you are not sure whether your ads fall into the restricted categories, please contact your support manager, or contact us via Telegram https://t.me/aveadsbot before launching your ads.

Account requests are sumbitted via menu under Services - Advertising networks. You will receive an account creation notification by email within the day.

Please note that all ad assets are subject to pre-approval. We do not allow running ads on TikTok that were not approved by us. Doing so will result in account suspension; any unspent funds on the account will be forfeited.

The weekly limit on new accounts is set in accordance with your profile status, which you can view in your profile.

New clients can create 1 account per week. This limit can be further increased by progressing to new status tiers.

You get awarded with a new status once your top-up amount for the last 30 days reaches a new level.

Keep in mind that we may reduce the limit available to you if the percentage of bans on your accounts gets too large.

New clients can create 1 TikTok account at a time, with a minimal initial balance of $ 500.

You can request additional accounts via support, as long as there are no bans on your current TikTok accounts.

If you need multiple accounts for team work, please use the team interface available under the Team header in the main menu, where you can manage multiple accounts for each buyer and control balances and permissions from the owner's account.

Otherwise we discourage creating multiple separate accounts for simultaneous access to the service; such accounts will be blocked.

Yes, we provide refunds, except for bans caused by advertising prohibited verticals as specified in this FAQ.